There is life outside Mont Blanc

June 19, 2010 § Leave a comment

For those brand-blinded individuals who regard Mont Blanc as the holy grail of pens, sit up and take note: there are other brands, equally good, but with better after sales support from real pen sellers who care about their customers.
We have anecdotal evidence of disappointing response from Mont Blanc when customers have had problems and we have made many sales from disaffected MB users who have walked away delighted with our proposed alternatives.
MB have declared openly that their’s is a lifestyle brand in which the pens are no longer central. Instead they want to offer jewellery, leather goods and watches with pens taking the last place and making availability of its products through jewellery outlets rather then pen specialists.
Please, do not misunderstand, the pens are extremely good, it’s the rest of package which, in our opinion, has the potential to disappoint.
If you are thinking of ‘upgrading’ look at the Caran d’Ache Leman series, Pelikan, particularly the M625, or even the Waterman Elegance series. All the quality without the ubiquity and support from pen-minded people.

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